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Customer and Engineering Support

NRM support solutions

 

NRM offers service contracts to customers that need board repair services or field service or both,We offer telephone, fax and email technical support, repair exchanges, software updates,equipment leasing,onsite field service .

Our Support team

Field Service

Our Field Service Engineers have a world of experience in the calibration and repair of

test equipments. The NRM Test Solutions Field Service Department is staffed with Engineers that average over ten years experience in the I.C. Test system Support. The "FE's" are supported with a multi-million dollar inventory of spares. This combination assures the customer of a minimum down-time and very cost effective repairs.

Board and Module Repair

 Several methods are used in NRM Test Solutions' depot board & power supply repair department to ensure virtually 100% effective repair.  Boards are first analyzed on in-circuit test systems to eliminate obvious failures and marginal devices.  Other assemblies are verified in dedicated fixtures for fast resolution of problems.  The assemblies are then final tested in an NRM I.C. Test System, using the same diagnostics as the customer to assure that a guaranteed functional product is returned.  These methods allow NRM to offer the shortest return cycle and longest warranty period in the industry. Our Board Repair Depot is staffed by highly trained technicians with an average of 12 years experience in component level board repair.


E-mail

 

For order: dan@nrmts.com

For product info:dan@nrmts.com

 

 

 

 

 

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2085 Hartog Drive, San Jose, CA 95131 Tel: (408) 435-3890 Fax: (408) 435-1552 Email: dan@nrmts.com
Copyright (c) NRM Test Solutions Inc. All rights reserved.

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