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NRM offers service contracts to customers that need
board repair services or field service or both,We offer
telephone, fax and email technical support, repair exchanges, software updates,equipment
leasing,onsite field service .
Our Support
team
Field Service
Our
Field Service Engineers have a world of experience in
the calibration and repair of
test
equipments. The NRM Test Solutions Field Service Department
is staffed with Engineers that average over ten years
experience in the I.C. Test system Support. The "FE's"
are supported with a multi-million dollar inventory
of spares. This combination assures the customer of
a minimum down-time and very cost effective repairs.
Board and Module Repair
Several methods are used in NRM Test Solutions' depot board &
power supply repair department to ensure virtually 100% effective repair.
Boards are first analyzed on in-circuit test systems to eliminate obvious
failures and marginal devices. Other assemblies are verified in dedicated
fixtures for fast resolution of problems. The assemblies are then final tested
in an NRM I.C. Test System, using the same diagnostics as the customer to assure
that a guaranteed functional product is returned. These methods allow NRM to
offer the shortest return cycle and longest warranty period in the industry. Our
Board Repair Depot is staffed by highly trained technicians with an average of
12 years experience in component level board
repair.
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